Terms and Conditions for Priority Pixels

Last Updated: July 2024.

Welcome to Priority Pixels! By accessing or using our website, prioritypixelsltd.co.uk, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Services

Priority Pixels provides web design, development, and related services. The Services are subject to availability and may change without notice. We reserve the right to discontinue any Service at any time.

3. User Accounts

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate your account at our discretion.

4. Payment and Fees

All fees for the Services are due as specified at the time of purchase. By providing payment information, you authorize us to charge your payment method for the agreed amount. We may change our fees from time to time, but we will notify you in advance of any changes that may affect you.

5. Intellectual Property

All content, trademarks, and other intellectual property on the Site are the property of Priority Pixels or its licensors. You may not reproduce, distribute, or create derivative works from any content without our express written consent. We reserve all rights not expressly granted to you in these Terms.

6. User Conduct

You agree not to use the Site for any unlawful purpose or in any way that may damage, disable, overburden, or impair the Site. You may not attempt to gain unauthorized access to the Site or interfere with its security features. Any violation of these terms may result in immediate termination of your access to the Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. We encourage you to review the terms and conditions of any third-party site you visit. Your use of such websites is at your own risk.

8. Limitation of Liability

Priority Pixels shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the Services. This includes but is not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

9. Indemnification

You agree to indemnify, defend, and hold harmless Priority Pixels and its affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or your breach of these Terms. This includes any claims made by other users or third parties relating to your conduct.

10. Modification of Terms

Priority Pixels reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes indicates your acceptance of the new Terms. We recommend that you review these Terms periodically to stay informed about our policies.

11. Refund Policy

Refunds are only applicable if specific deliverables or elements outlined in the agreed project scope are not completed or delivered by us. Refunds will not be issued in the following cases:

• If the project scope has been fulfilled as agreed.
• For changes or additional requests outside the original project scope.
• If delays or issues arise due to incomplete information, lack of communication, or required inputs not provided by the client.

If you encounter an issue with your project, you must notify us within 7 days from the project start date. Verified refund requests will be processed and issued within 30 days. All refund requests must be submitted in writing and will be assessed fairly. We reserve the right to approve or deny a refund at our sole discretion.

12. Termination

We reserve the right to terminate or suspend your access to the Site and Services, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will cease immediately.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Priority Pixels
• Suite S 7 Rays House, North Circular Road, London, United Kingdom, NW10 7XP
• info@prioritypixelsltd.co.uk
• +44 7832 349919